CannServe – Hospitality Lounge & Service Compliance Program

Officially recognized by the government and delivered in partnership with the Ministry of Agriculture, Fisheries, Blue & Green Economy.

Next cohort: October 27, 2025

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Serve Responsibly. Operate Legally.

CannServe is the mandatory training pathway for hotels, lounges, restaurants, and service-sector professionals seeking to integrate cannabis into hospitality operations in Dominica’s regulated market. Whether you are a lounge operator, hotel manager, or frontline service staff, CannServe provides the compliance, safety, and operational expertise needed to serve responsibly.

Officially recognized by the government and delivered in partnership with the Ministry of Agriculture, Fisheries, Blue & Green Economy.

Why CannServe?

  • Mandatory modules for licensing — Completion of CannBase + CannServe is required before a lounge, retail, or hospitality license can be issued.
  • Professional service standards — Learn how to serve responsibly, manage lounges, and comply with regulations for retail and hospitality.
  • Hospitality integration — Tailored for hotels, spas, cafés, and tourism operators entering the cannabis service economy.
  • Quality & compliance focus — Includes protocols for record-keeping, security, audits, and responsible service.
  • Affordable investment — Tuition is structured for both individual workers and companies, with group rates available.
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CannServe — Modules Covered

Module Code Module Title Requirement
CC-101 Cannabis Law & Compliance Mandatory core module
HS-102 Health & Safety Protocols Mandatory core module
SEC-103 Security & Inventory Control Mandatory core module
QAC-104 Quality Assurance & Compliance Reporting Mandatory for lounges & retail
CL-208 Consumption Lounge Operations & Responsible Service Mandatory license-specific
CL-230 Consumption Lounge Management Mandatory license-specific
RE-220 Retail / Dispensary Operations Mandatory for dispensary staff

Program Structure

📅 Total Duration: 6 hours

4 hours training (in-person or online) – lectures, Q&A, guided exercises 2 hours proctored exam – written & case study, controlled onsite ( or online).

📍 Location

Ministry of Agriculture, Fisheries, Blue & Green Economy – Roseau, Dominica

👥 Capacity

25 participants per session

Examination

Multiple-choice + case study questions

Duration: 2 hours, proctored onsite or online

Passing Score: Minimum 70% required

Valid for 2 years

Who Should Enroll?


Dispensary owners, managers & staff
Lounge operators & service personnel
Hotel, spa, and tourism staff integrating cannabis services
Compliance officers for service operations

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Program Director

Jean-Stéphane Dupervil - Director of Manufacturing at the Biologics Manufacturing Centre (BMC)

Jean-Stéphane Dupervil is a proven leader in regulated industries, with a career spanning pharmaceuticals, life sciences, and cannabis. Currently Director of Manufacturing at the Biologics Manufacturing Centre (BMC) in Canada and Board Member at Calm Caravan Export Company, he combines deep operational expertise with a global vision for compliant, high-quality production.

As President and Chairman of the Ontario Cannabis Association, Jean-Stéphane has championed the professionalization of cannabis operators, building bridges between license holders, regulators, and international partners. His leadership has been instrumental in raising standards for quality, compliance, and business growth across Canada’s legal cannabis market.

With a background in finance (CFA) and management training from McGill University, Jean-Stéphane brings rare versatility: financial discipline, regulatory mastery, and operational excellence. His past roles include VP International Operations and Head of Quality at Heritage Cannabis, where he oversaw expansion into new markets, as well as senior leadership at CannaCure Corporation and global pharmaceutical companies.

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Recognized by Industry & Government

CaribCanna – The Caribbean Academy of Cannabis Sciences – is the recognized training provider accredited to deliver the mandatory Licensing Programs in Dominica.

CannServe – Hospitality Lounge & Service Compliance Program: October 27, 2025

  • Fee: XCD $2220 (minus CannBase credit if already completed)

  • Group rates: Available for cooperatives or company teams

  • Valid for 2 years 

This pricing supports: training delivery, exam administration, instructor compensation, and mandatory government contributions 

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Ready to enter Dominica’s legal cannabis industry?

CannServe – Frequently Asked Questions (FAQ)

Yes. Completion of CannServe (and its mandatory core modules) is required by the NCRC before any lounge, hospitality, or service license can be issued.
It ensures that all operators and employees understand the legal, health, and safety obligations specific to serving or hosting cannabis experiences.

Because cannabis service is regulated differently than alcohol or food.
CannServe teaches you how to manage:

  • responsible service and consumer safety,

  • product handling and traceability,

  • staff and guest liability,

  • compliance inspections and reporting.
    It protects your business and your license.

CannServe is not a license.
It is a mandatory certification program that qualifies you to apply for one.
After successful completion, you can submit your Consumption Lounge, Wellness Center, or Hospitality Service License application to the NCRC.

You still need the CannServe certificate.
All employees — from receptionists to servers and compliance officers — must complete the required modules before employment.

Experience is valuable, but CannBase certification is mandatory. It ensures everyone operates under the same recognized standards of law, safety, and compliance, regardless of background.

If you have already passed CannBase, your XCD $320 fee is fully credited toward your CannServe tuition.
You only need to complete the CannServe-specific modules (CL-208, CL-230, RE-220, and QAC-104).

Absolutely.
The program welcomes international participants, especially those planning to operate or partner within the Caribbean region.
Future recognition agreements are being developed with other Caribbean governments to harmonize certifications across the region.

CannServe combines hybrid learning:

  • Online modules (law, compliance, responsible service)

  • Onsite workshops (hospitality simulation, quality control, safety drills)
    Certain sessions can be completed remotely, but final evaluation requires an in-person component.

Yes. CannServe is officially recognized by the Government of Dominica and aligned with the Cannabis Act & NCRC regulations.
All certificates are issued under the authority of CaribCanna – The Caribbean Academy of Cannabis Sciences, the region’s accredited training provider.

You can retake the assessment during the next cohort.
The academy offers feedback and preparation support to ensure you meet the compliance standard.

The CannServe certificate is valid for 2 years, after which a short refresher module must be completed to renew your credential.

No.
Certification is a prerequisite, not a guarantee.
Your license application will still be reviewed by the National Cannabis Regulatory Commission (NCRC) based on location, business plan, and operational readiness.

Yes — beyond compliance, CannServe includes experience design, hospitality ethics, and brand communication for responsible cannabis tourism.
It prepares you to deliver premium, safe, and culturally sensitive guest experiences.

CannBase is designed to prepare participants for Dominica’s regulated framework. For regional participants, it builds a solid foundation for when their own countries establish legal frameworks.

Yes.
Caribbean citizens may qualify for government support of up to XCD $2,000, depending on eligibility and program availability.

You receive:

  • An official CannServe certificate (valid 2 years)

  • Eligibility to apply for your Cannabis Service or Lounge License

  • Access to CaribCanna’s professional network and continuing-education masterclasses.

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22+

Internship Locations

$343M

Caribbean Cannabis Market by 2029

500+

Experts Worldwide

2.4M

Potential Cannabis Tourists Annually

  • contact@caribcanna.com
  • sciences@caribcanna.com

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