- contact@caribcanna.com
- sciences@caribcanna.com
© Copyright 2025 Caribbean Institute of Cannabis . All right reserved.
CL-208 — Consumption Lounge Operations & Responsible Service
Operate safely, serve responsibly, and stay fully compliant with CLA/NCRC standards for consumption premises.
At-a-Glance
| Item | Details |
|---|---|
| Module Code | CL-208 |
| Title | Consumption Lounge Operations & Responsible Service |
| Duration & Delivery |
4 weeks • ~15–18 hours total Hybrid delivery: online modules + in-person role-play/workshop for incident management |
| Target Audience | Lounge managers/supervisors • Security managers • Investors/operators seeking a Consumption Lounge License • Retail/dispensary staff working in co-located lounges |
| Prerequisites | HS-102 (Health & Safety Protocols) • CC-101 (Cannabis Law & Compliance) • SEC-103 (Security & Inventory Control) (recommended) |
| Certificate Awarded | “Consumption Lounge Operations & Responsible Service (CL-208)” • Validity: 2 years |
| Individual Fee |
XCD $540 per learner • Group rates for companies/hospitality groups A portion of each enrollment is remitted to the NCRC. Credit policy: This module fee is credited toward the CannServe program tuition if you enroll within 12 months. |
Learning Outcomes
- Operate consumption lounges in full compliance with CLA/NCRC rules (licence display, zoning, hours, inspections).
- Apply responsible service and harm-reduction practices: dose monitoring, intoxication management, refusal protocols.
- Implement age verification and access control systems that stand up to audits.
- Manage ventilation, air quality, and occupational health standards for staff and patrons.
- Respond to incidents (medical issues, disorder) with documented procedures and reporting.
- Maintain records and reports suitable for CLA/NCRC reviews and enforcement checks.
Program Structure (4 Weeks)
| Week | Focus | Key Topics |
|---|---|---|
| Week 1 | Legal Framework & Standards | Licensing conditions • Zoning & hours • Licence display • Inspections & enforcement |
| Week 2 | Responsible Service | Dose/unit guidance • Intoxication thresholds • Customer management • Refusal of service |
| Week 3 | Facility & Staff Protocols | Ventilation & air quality • Hygiene • Waste control • Staff SOPs & shift checklists |
| Week 4 | Incident Response | Scenario drills • De-escalation • Medical response • Documentation & CLA reporting |
Teaching Methods
- Online lectures with compliance guidance and visual SOPs.
- Interactive simulations (age verification, intoxication recognition).
- In-person role-play for incident management and de-escalation.
- Case studies from successful and failed lounge operations.
Assessment
- MCQ Exam: 30 questions • 70% passing score.
- Practical Role-Play: Incident response & responsible service evaluation with assessor rubric.
Materials Provided
Lounge SOP templates (security, service, health & safety) • Incident report & CLA compliance forms • Responsible service handbook (adapted from alcohol/tobacco frameworks).
License Alignment
Mandatory for: Consumption Lounge License (Responsible Individuals & Operators).
Recommended for: Retail/Dispensary staff and security teams in co-located premises.
Recognized by Industry & Government
CaribCanna – The Caribbean Academy of Cannabis Sciences – is the recognized training provider accredited to deliver the mandatory Licensing Programs in Dominica.
